930k's commitment to responsible gaming
Gaming is entertainment — but it stays healthy only when you know your own limits. 930k believes every player has the right to play in a safe, informed and controlled way. On this page we will show you how to keep yourself and your loved ones protected.
What responsible gaming is and why it matters
Online casino and sports betting are a form of entertainment — not a guaranteed way to earn money. The core of responsible gaming is: set your budget, manage your time, and avoid placing large bets on impulse after a loss. 930k places the highest importance on the mental and financial well-being of every user.
Those who are new to 930k can read our FAQ to get a clear understanding of the platform's rules and safety features. Our Terms and Conditions also cover playing limits, account verification and the self-exclusion process in detail.
Remember, gambling should never be used as a way to repay debt or resolve financial difficulties. If you ever feel that gaming is getting out of your control, seeking help right away is the right decision.
- Play for entertainment — not as a primary plan to earn money
- Only bet money that you can afford to lose without affecting your daily life
- Decide in advance how much time and money you will spend each day or week
- Avoid the urge to place bigger bets after a loss to "chase your losses"
- If you are feeling stressed or low, it is better not to play at that moment
- Always give your relationships and responsibilities to family and friends more importance than gaming
Tools and features to keep yourself protected
930k helps you stay in control of your gaming. Each of the features below can be activated from your account at any time.
Deposit Limit
Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set it takes effect immediately; raising a limit requires a waiting period.
Session Time Limit
Set a time limit for each gaming session in advance. When the set time is reached you will receive an automatic alert and the session will end.
Temporary Break (Cooldown)
Suspend your account temporarily for 24 hours up to 30 days. During this time no bets can be placed and no deposits can be made.
Self-Exclusion
If you need a long-term break, apply to close your account for 6 months or permanently. This decision cannot be reversed.
Loss Limit
Set a maximum amount of losses you are willing to accept within a given period. Once the limit is reached, no more bets can be placed for the rest of that period.
Direct Support
For any issue, contact the 930k support team via 24/7 live chat or email — help is available in Bengali.
Set your limits
After logging into your account, these settings can be changed directly from the "Responsible Gaming" menu. The form below is for display purposes only — go to your account to make actual changes.
In accordance with our Privacy Policy, all your information is fully protected and is not shared with third parties.
Limit Setting Form (Display Only)
* This form is for display purposes only. Apply the actual setting from your account.
Watch out if you notice these signs
If you notice any of these signs in yourself or someone you know, you should seek help right away.
Spending beyond your budget
You are withdrawing from daily expenses or savings to place bets, or you are borrowing money to play.
Losing track of time
You cannot tell how long you have been playing; time with family and time for work is getting shorter.
Chasing losses
After a loss, you keep placing bigger bets repeatedly to try to win back what you lost.
Increasing secrecy
You are hiding your gaming from family or friends or lying to them about it.
Where and how to get help
Asking for help takes courage. The options below are open to you.
930k Live Chat
930k live chat support is available 24 hours a day, 7 days a week. Speak in Bengali, share your concerns openly — our team will help you with full confidentiality.
Email Support
Write to the 930k support email with full details. Requests for self-exclusion or permanent account closure can be made by email. Email address: [email protected]
Family and Trusted People
Talk to a close family member or a trusted friend. Often the company of someone you trust becomes the greatest help.
Professional Counsellors
Reach out to a mental health professional or addiction counsellor. In Bangladesh there are both government and private mental health organisations that offer confidential help.
Mental Health Centres
If you feel you have an addiction, contact a local mental health centre or the psychiatry department of a hospital for help.
Self-Exclusion Request
Contact 930k support to activate a permanent or long-term self-exclusion. Your account will be locked as soon as the request is made.
930k's commitment
We ensure that only users aged 21 or above can register on our platform. Age and identity are verified during account verification. If any attempt by an underage person to open an account is detected, immediate action is taken.