930k Privacy Policy

930k is an online gaming and sports betting platform that offers slots, live casino, cricket, and other betting services to users in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping your information secure.

This privacy policy applies to 930k's website, mobile application, and all related services. By creating an account or using the platform, you agree to the terms of this policy. Our Terms and Conditions complement this privacy policy and both documents should be read together.

This policy has been drafted in line with applicable laws and data protection regulations in Bangladesh. If you disagree with any part of this policy, please stop using our services and get in touch with us.

930k collects various types of information from different sources. The types of data collected are described in detail below:

2.1 Registration Information

We collect the information you provide when creating an account:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport details (for identity verification)
• Mailing address or residential information
• Preferred currency and language

2.2 Transaction Information

Your payment details are collected during deposits and withdrawals. Transactions on 930k can be made via bKash, Nagad, Rocket, and bank transfer, and the relevant details are stored securely.

2.3 Automatically Collected Information

When you use the 930k platform, the following information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and date, and session duration
• Pages visited and games played
• Betting history and gaming activity

930k uses collected data only for specific and lawful purposes. The main purposes are outlined below:

3.1 Account Management and Verification

Your information is used to create, manage, and secure your account. Age and identity verification is an important part of our responsible gaming policy. 930k only allows registration for individuals aged 21 or above.

3.2 Service Improvement and Personalisation

By analysing your gaming preferences and habits, we can recommend more relevant games and improve your experience. This information also helps us make technical improvements to the platform.

3.3 Financial Transaction Processing

Financial information is used to process deposits and withdrawals, maintain transaction history, and prevent fraud.

3.4 Customer Support

Our 24/7 live chat and email support team may access your account information as needed to resolve your issues.

3.5 Promotional Communications

With your consent, updates about new bonus offers, promotions, and games from 930k may be sent to your email or mobile. You can opt out of these communications at any time.

930k never sells your personal information or transfers it to third parties inappropriately. However, data may be shared in certain circumstances:

4.1 Service Providers

The minimum necessary information is shared with technology partners, payment processors, and security service providers to keep the platform running properly. These partners operate under strict confidentiality agreements.

4.2 Game Studios and Providers

Necessary technical data (such as session tokens) is shared with game studios like Pragmatic Play, PG Soft, JILI, and Evolution, but no personally identifiable information is sent to them.

4.3 Legal Obligations

Information may be disclosed to comply with a court order or a lawful instruction from a law enforcement authority under applicable laws in Bangladesh.

4.4 Fraud Prevention

Relevant information may be shared with the appropriate authorities to prevent financial fraud or other unlawful activity.

930k's website and app use cookies and similar technologies to improve the user experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary for the basic operation of the website. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies may prevent the platform from working properly.

5.2 Analytics Cookies

Analytics cookies are used to measure platform performance and understand user behaviour. This information is processed in aggregate and is not used to identify any individual.

5.3 Cookie Controls

You can manage or delete cookies from your browser settings. Keep in mind that disabling essential cookies may limit some of 930k's services.

930k takes the highest technical measures to protect your information. Our security infrastructure is continuously updated.

6.1 Encryption and Security

All data is stored and transmitted using SSL encryption. Payment information is specially protected and handled in accordance with industry-standard security protocols. 930k's servers are kept in secure data centres.

6.2 Data Retention Period

Your information is retained while your account is active. After account closure, some information may be kept for a defined period as required by legal and regulatory obligations. Once that period ends, data is securely deleted.

6.3 Staff Access

Only authorised staff can access the necessary information. All staff receive training on the privacy policy and are required to sign a confidentiality agreement.

6.4 Response to Data Breaches

In the event of a data breach, 930k will notify the affected users as quickly as possible and take the necessary steps.

You have a number of rights regarding your information with 930k, all of which we fully respect:

• Right to access: You can request at any time to see what information has been collected about you.
• Right to correction: If any of your personal information is incorrect, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though some data may not be immediately removable due to legal obligations.
• Right to data portability: You can request to receive your information in a structured format.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to opt out of marketing: You can request to stop receiving promotional communications at any time.

To exercise any of these rights, contact our support team. We will process your request as quickly as possible. Our Responsible Gaming Policy contains further details about your additional rights to control your account and set limits.

930k strictly enforces a 21+ age policy. Under no circumstances does our platform collect or store information from individuals under the age of 21.

Age verification is mandatory at registration. If a minor somehow manages to register and we detect it, that account will be closed immediately and all related data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

930k may update this privacy policy from time to time. Such changes may be made due to changes in the scope of services, legal requirements, or technical developments.

For significant changes, we will notify users by email or by displaying a notice on the platform. Continued use of the platform after changes are made will be taken as acceptance of the updated policy.

The latest version of this policy will always be available on this page. We recommend visiting this page regularly to stay up to date. If you have further questions about our services and terms, you can check the Frequently Asked Questions.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. 930k's support team is available 24/7 in both Bengali and English.

To learn more about us and find detailed information about 930k's services, visit the About Us page.

• Live Chat: Active 24 hours a day, 7 days a week
• Email Support: Available in Bengali and English
• Response Time: As soon as possible

When submitting a privacy-related request, please be ready to provide the information needed to verify your account.